Frequently asked questions

Everything you need to know before you buy. Still have questions? Email nick@motocarriers.com.au

What makes The moto carrier different?
The aluminium platform is welded into one solid piece, not bolted together. The whole structure is TIG welded for cleaner, stronger joins. And the box includes everything you need to use it: the stability bracket, the loading ramp, the front wheel chock, two eyelet bolt tie-downs, all mounting hardware, and the Allen key. The carrier weighs 25kg, which is light enough for one person to fit and remove without help.
What's the difference between Raw Aluminium and Black Powdercoat?
Raw Aluminium has the natural aluminium finish. Practical and it won't rust. Black powdercoat adds a durable black coating for better corrosion resistance and a cleaner look. The construction is identical on both. Same 180kg rating, same specs. The only difference is the powdercoat. Black is our most popular finish, the sharper-looking option and it pairs well with most vehicles aesthetics.
What's included in the box?
Every order includes the carrier with all mounting hardware, the hitch pin bolt, the loading ramp, and the stability bracket with its allen key. Tie-down straps are not included.
How do I load my motorbike?
Attach the carrier to your tow bar, insert the hitch pin and tighten the stability bracket with the included Allen key. Fit the ramp and wheel your bike up into the front wheel chock, which holds the front wheel upright. Run tie-down straps from your handlebars or frame to the front tie-down points, then run two more from the middle tie-down points to your footpegs or frame in a crisscross pattern. The straps compress the suspension, which keeps the bike stable. Takes under five minutes.
Can it carry two motorcycles?
No. This carrier is designed for one motorcycle. The 180kg rating is the total gross load: that's the bike plus any gear strapped to it.
Can I mount a smaller bike to the carrier?
Yes. Postie bikes, pit bikes and full-size dirt bikes all fit. Smaller wheels won't sit in the front chock, but the bike still holds solid once it's strapped down properly with your tie-downs.
Is it legal to use on Australian roads?
The carrier is ADR-suitable for Australian road use. You'll need to secure your load properly under the Australian Road Rules, and make sure your number plate, indicators and brake lights stay visible. Towing rules are broadly consistent across the states, but requirements can vary, so check your state's transport authority before you hit the road.
What's the warranty?
There is a one-year warranty on parts and workmanship from the date of purchase. If something fails under normal use, contact us and we'll replace the part or the carrier. You deal directly with us for great service. Across every carrier we've sold, we've never had a warranty claim.
How long does delivery take?
We dispatch from Perth by express courier. Most metro deliveries arrive within 1-5 business days. Regional and remote areas typically 5-10 business days. You will receive a tracking number and exact arrival date when your order is dispatched. We endeavour to dispatch orders placed before 2PM AWST on the same business day.
What if it doesn't work for me?
We don't accept change-of-mind returns. Instead, we want you confident before you order: email us a photo of your tow bar plate and we'll confirm fitment within 24 hours. If we confirm it'll fit, and somehow it doesn't, we'll work with you to make it right. For faulty products, we cover replacement under warranty.
How heavy is the carrier?
The carrier weighs 25kg. One adult can easily fit it. Built to be easy to handle without compromising strength.