Terms of service

TERMS OF SERVICE

Last updated: 23 January 2026

Welcome to Moto Carriers. By accessing or purchasing from www.motocarriers.com.au, you agree to these Terms of Service. Please read them carefully before using our website or placing an order. These terms apply to all users of the site, including browsers, customers, suppliers, and contributors of content.

Acceptance of Terms
By accessing our site or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Returns, Refund & Cancellation Policy. If you do not agree, you must not access or use this website.

Eligibility
You must be at least 18 years old to place an order or use this website, or be using it under the supervision of a parent or guardian.

General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to use our products for any unlawful or unauthorised purpose and not to transmit any harmful code or disruptive content.

Product Information
We make every effort to ensure accurate product descriptions, specifications, pricing, and availability. However, errors may occasionally occur. If information is incorrect, we reserve the right to correct it and cancel or refuse any affected orders. Images are for illustrative purposes only and actual product appearance may vary slightly due to manufacturing updates or lighting.

Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include GST. We may change prices at any time without notice. Payment must be completed before your order is dispatched. Payment methods available at checkout are handled by trusted third‑party providers.

Order Processing and Cancellations
Once an order is placed, it begins processing immediately and cannot be cancelled. Please ensure that all product and delivery information is correct before completing your purchase.

Shipping and Delivery
Our Shipping Policy forms part of these Terms. By placing an order, you agree to the shipping timeframes, freight conditions, delivery requirements, and costs stated on our Shipping Policy page. Moto Carriers is not responsible for carrier delays, weather impacts, peak season delays, or issues caused by incorrect delivery information provided by the customer.

Returns, Refunds and Faulty Goods
Our Returns, Refund & Cancellation Policy forms part of these Terms. We comply fully with the Australian Consumer Law. You may be entitled to a repair, replacement, or refund if an item is faulty, damaged, or incorrect. Change‑of‑mind returns are not accepted due to the heavy‑freight nature of our products.

Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders. Incorrect delivery details may result in delivery failure and redelivery fees.

Third‑Party Tools and Services
Our website may use or link to third‑party tools, carriers, analytics services, or payment gateways. We are not responsible for the performance, accuracy, or policies of third‑party providers. You are responsible for reviewing their terms where applicable.

Intellectual Property
All content on our website, including text, images, product descriptions, logos, and graphics, is the property of Moto Carriers and is protected by Australian copyright laws. You may not reproduce, copy, modify, or distribute any content without written permission.

Prohibited Uses
You agree not to use the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate regulations, to infringe our intellectual property rights, to harass or abuse others, to submit false information, to upload viruses or malicious code, or to interfere with the security or performance of the website.

Limitation of Liability
To the fullest extent permitted by law, Moto Carriers is not liable for any indirect or consequential loss, including loss of profits, data, or damages resulting from misuse of products, installation issues, delivery delays, or third‑party service failures. Our liability is limited to the purchase price of the affected product, except where otherwise required under Australian Consumer Law.

Warranty
Most Moto Carriers products include a one‑year manufacturer’s warranty. Warranty coverage and conditions are outlined in individual product descriptions. Warranty does not cover misuse, incorrect installation, accidental damage, or normal wear and tear.

User Comments and Submissions
If you submit reviews, photos, or comments, you grant Moto Carriers a non‑exclusive, royalty‑free licence to use, publish, or distribute that content. We may remove content that is inappropriate, misleading, unlawful, or offensive.

Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.

Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with an updated “Last updated” date. Continued use of our website indicates acceptance of any changes.

Governing Law
These Terms of Service are governed by the laws of Western Australia, Australia.

Contact Information
If you have any questions about these Terms of Service, please contact us:

Email: nick@motocarriers.com.au
Phone: 0413 506 675
Address: 33 Cleaver Terrace, Rivervale WA 6103, Australia